🏡 Wise Call Property — Booking Terms & Conditions
Thank you for choosing Wise Call Property! We’re committed to providing a smooth, enjoyable stay. Please take a moment to read these Terms & Conditions (“Agreement”) before confirming your booking. By booking with us (directly or via Airbnb/Booking.com), you agree to the following:
1. Booking & Payment
Bookings can be made directly with Wise Call Property or through trusted platforms like Airbnb and Booking.com.
Payment terms follow the platform’s policies at the time of booking.
Any special requests (such as early check-in or extended stays) must be confirmed in writing and may include additional charges.
2. Check-In & Check-Out
Check-in: From 3:00 PM (self check-in).
Check-out: By 11:00 AM.
Early check-in or late check-out may be arranged in advance, subject to availability and extra fees.
3. Property Use & Guest Conduct
The property is for registered guests only.
Please be considerate of neighbours and keep noise to a reasonable level.
Parties, events, or extra guests are not allowed.
Minimum guest age: 18+ (unless accompanied by an adult).
4. Smoking Policy
Smoking is not permitted indoors.
Guests may smoke outside in designated areas only. A cleaning fee may apply if this rule is broken.
5. Pets
Pets are not permitted, unless agreed in writing before arrival.
6. Cleaning & Maintenance
A cleaning fee applies and is shown at the time of booking.
Please leave the property tidy upon checkout.
Extra cleaning or damage may result in additional charges.
7. Damages & Security
Guests are responsible for any damage, loss, or breakage during their stay and must report it right away.
We may charge for repairs or replacements if needed.
Security deposits may apply to certain bookings (you’ll be notified in advance).
Wise Call Property is not responsible for lost or stolen items.
8. Cancellation & Refunds
Cancellation and refund policies follow the platform’s terms (Airbnb, Booking.com, etc.).
For direct bookings, cancellation details will be shared at the time of reservation.
9. Liability
Guests stay at the property at their own risk and are responsible for their safety and that of their group.
We recommend suitable travel insurance for your trip.
Wise Call Property is not liable for injuries, accidents, or third-party issues.
Nothing in these terms affects your rights under UK law.
10. Jurisdiction
These terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.
11. General
We reserve the right to cancel a booking if necessary — in such cases, a full refund will be issued.
Terms may be updated periodically; the latest version applies to new bookings.
Guests should follow all pre-arrival and safety instructions provided before check-in.
If you have any questions, feel free to message us anytime — we’re happy to help!
Thank you for choosing Wise Call Property — we look forward to hosting you soon!